Frequently Asked Questions (FAQs)
Q1: What types of training programs do you offer?
We offer a variety of training programs focused on environmental and occupational safety, including Water Treatment Operator Training, Wastewater Treatment Operator Training, OSHA 10 & 30 Hour Authorized Training, Electrical Safety Training, and more. Each program is designed to meet specific industry needs and comply with relevant safety standards.
Q2: Are your training programs certified?
Yes, our training programs are certified and led by qualified and experienced instructors. We provide certificates of completion and digital wallet cards for verification purposes. For specific certification details, please refer to the individual program descriptions.
Q3: Can individuals and organizations apply for your training programs?
Absolutely! Our training programs are open to both individuals seeking personal development and organizations looking to train their staff. We also offer customized training solutions for organizations with specific training needs.
Q4: What is your refund policy?
We have a no refund policy for courses and services canceled by no shows or with less than one week’s notice. We encourage commitment to scheduled courses and services to ensure effective resource utilization.
Q5: How can I cancel a service contract with your organization?
Service contracts can be canceled with a 30-day notice from either party. This policy helps us manage resources and schedules effectively.
Q6: Do you offer online or virtual training options?
Yes, we offer a range of online and virtual training options, leveraging our Learning Management System to provide accessible and flexible learning opportunities.
Q7: How often are your training materials updated?
We regularly update our training materials to ensure they are in line with the latest industry standards and regulatory changes. However, it’s important for participants to verify that the training meets their specific regulatory requirements.
Q8: Do you provide training for non-profit organizations?
Yes, we provide training for a variety of organizations, including non-profits. We understand the unique challenges faced by non-profit organizations and tailor our training to meet these needs.
Q9: Are there any discounts or grants available for your training programs?
We actively seek grants and funding opportunities to offer our training programs at a reduced cost or for free to eligible participants. Contact us for more information on current funding opportunities.
Q10: How can I get more information or register for a training program?
For more information or to register for a training program, please visit our website or contact us directly at [services@neosti.org](mailto:services@neosti.org).